• Shipment within 24h
  • Secure payment
  • Not satisfied, money back

 General terms and conditions 

  1. Our details

    Happy Lights Webshop:

    BVBA Felux
    Kunstdal 2 C
    9900 Eeklo


    registered office:

    BVBA Felux
    Baastknokstraat 78
    8790 Waregem


  2. Prices

    All prices include VAT but exclude shipping costs. We have the right to change the prices.

  3. Orders

    You can make orders with us in 4 easy steps:
    •             Place your product in the shopping cart
    •             Enter your details
    •             Choose your payment option
    •             Place your order
    When an order has been placed you will receive a confirmation email.

  4. Payment Method

    All payments are registered and controlled by INGENICO. In case you want to order and pay via wired transfer you can contact info@happylights.be and use following bank co-ordinates:

    ING Bank
    IBAN BE38 3630 8718 6872

  5. Shipment and delivery

    •             We pack your order as carefully as possible
    •             We send out your order within 48h
    •             Orders are send via Bpost or the transport firm GLS.
    •             We are not responsible for an incorrectly provided address and the extra costs which thereby arise.
    •             Shipping duration is dependent on your location. Within the Benelux it is about 24h.

  6. Unclaimed deliveries

    Sometimes deliveries are not claimed. The transport firm will then leave a message. After a while these items are sent back to us. We are not responsible for this as well as the extra costs that are included.  If you do not work at home, we recommend to provide your work address as the delivery address.

  7. Complaints and returns

    We strive for 100% customer satisfaction. If you are not satisfied, you have the right to make written contact with us and return your order within 14 working days.
    This is possible using the email address info@happylights.be
    The product must be undamaged and in a perfect state to be returned. Costs of returning a product are for the client. The purchase amount will be retransferred within 14 days after a correct receival of the items.

    The address for returns is:

    Happy Lights Webshop
    Kunstdal 2 C
    9900 EEKLO
    Tel +32 (0)9 37 37 780

  8. Photos and images  

    All photos and images on this website are sole property of Happy Lights. The photos and images are NOT allowed to be copied without permission or used for other purposes. We are not responsible for color differences between the photos and the actual products.

  9. Personal information

    Your personal details are saved in our customer database to process orders. Your details are used for internal marketing purposes, such as the sending of newsletters.
    If you do not want this, you may email us via info@happylights.be.
    We do not provide access of your details to third parties for marketing purposes.